Keep your team
motivated and focused
on reaching their potential
Our world-class training programs help keep your CSR’s and technicians stay inspired and prepared to do the absolute best job possible, no matter what they’re faced with.
This is what we do.
Customer Service CSR’s
We can triple your profits with your call takers and your call makers. Guaranteed.
Whether it’s websites, lead generation, or social media, we’ll blow your business up.
We’ll find qualified techs with tools who are ready to make a change.
By the Numbers
We let our results speak for themselves.
in Generated revenue
The Ultimate Growth Squad
Master of Growth
Master of Turnaround
Master of Financial Aligment
Master of Sales
Don’t take our word for it – here’s what our clients say:
Your training helped me gain confidence to take over the call without being demanding or aggressive towards my customer. I was able to let my customer know that I was in charge, but I am here to help and not tell them how to feel. With your training technique I was able to book that call every call and my stats went up tremendously. I also learned to stay more patient on the phone for a customer who was not happy about a service that my employer performed, or about fees that apply to our services.
I am not kidding when I say there was about three calls that I DIDN’T book. (over a four month period) The rest I had in the bag. (we get about 8,000 – 10,000 calls a day)
CUSTOMER SERVICE ACCELERATOR
Good Morning, It may be difficult to quantify however our call last night in my mind and in me personal thoughts this morning at proven that what we did together last night clearly able to be counted as a financial miracle.
Have a blessed day.
CUSTOMER EXPERIENCE ACCELERATOR
“This training was one of the best mind blowing experiences. I use everything I was taught, everyday.”
Sorry to bug, but I had to tell you. I just used what you said. The gas station called to have their walk in fridge repaired. I told her we don’t do that but bear with me I will find someone who does, I have her a company and then said but in the future call us for all of you heat, a/c, and plumbing problems! It actually went really well.
Customer Service Rep
CUSTOMER EXPERIENCE ACCELERATOR
Hey Jeremiah, this is Q.
I know it’s been a while since our last session but I just want to say thank you. I just came back form the duals at Coral Gables. Man time flies, its been a year already. I met you at that tournament and it was absolutely a gift for me to meet you. Anyways, last year I sucked at this tournament and this year I kicked ass! Lots came in to mind, and that’s where you first met me and helped me too. I’m doing great now, wrestling and student life. and part of it goes to you. I’m socially more open to people, paying attention to people, and wrestling wise, I learn to push myself and understand how my body moves, I’ve come a long way, with lots of help.
Thank you sir!!
Coaching is a great stress reliever. I have been bottling up feelings both personally and professionally with no real outlet other than my spouse (with whom I work with in our family owned company). When I finally get up enough courage to confront him with my feelings and emotions; or I get completely overwhelmed and “throw up on him”, its usually at a point when I do not feel I can take another minute longer. I usually do this as I am running out the door; leaving him with a puzzled look and a “what the heck just happened” feeling!
In just one 15 minute conversation with Jeremiah last week. I was able to sleep that night and I feel I could breathe again. After another 45 minute session the next day. I am learning how my past is not my story any longer. I am learning to speak my truth even if other’s are not ready to hear it, and most of all, I am learning to have faith. I am so excited to keep working with Jeremiah so that I too can grow into the the positive and forward thinking person that I know, with his help, I can be.
Thank you from the bottom of my heart!!!!!
Check out our newest posts!
How To Lose, Then Win Even Bigger!
Jeremiah was the keynote speaker at an appliance tradeshow in Orlando Florida in September 2022 to around 400+ business owners. What did he speak on? His biggest losses… Who does[…]Read more
Increase Sales and Lower Employee Turnover at the Same Time
Hello, this is Jeremiah Webb with Peak Results Consulting (now called Shop On Fire). A question that we’ve been getting asked a lot right now is how do we increase[…]Read more
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