Category: Customer Service

Ignite Your Service Business


How to Get Alignment in Customer Service and Sales

Hello everyone, Jeremiah Webb with Peak Results Consulting (Shop On Fire). One of the questions I’ve been asked recently from directors, vice presidents, presidents of divisions and also business owners themselves is they’re struggling with how do they get greater alignment within their teams and the people that their responsible for in leading. Typically it’s…
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Creating Raving Fans Even via Collections

Greetings, this is Jeremiah Webb with Peaks Results Consulting. (Shop On Fire) Have you established in your company, your division, your workplace, your crew, your members, whatever. That the number one thing they must be obsessed with is to create a raving fan, whether it’s in IT, sales, customer service, troubleshooting, problem-solving, even accounting and…
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