Inbound and Outbound Strategies for Call Center Reps and Chat Agents for Increased Conversions

12X CSR Training is our revolutionary HVAC customer service training program. With a proven track record of over a billion in sales and coaching on over a million calls, we turn each call—typically costing $150 to $400 in marketing—into an 8x revenue boost using our unique Anti-Sales Method

What We Offer:

• Elite Service Skills: Master top-tier service techniques from the legendary American Express Centurion Card to enhance call handling and customer interactions.

• Maximized Revenue: Learn to turn every phone call into a significant revenue opportunity.

• Dramatic Business Valuation Increase: Boost your business valuation dramatically in just 90 days.

• Enhanced CSR Performance Pay: Implement strategies that drive motivation, reduce turnover, and cut costs from mistakes, leading to impressive gains in profit and revenue.

• Glowing Reviews: Equip your team to earn outstanding reviews and become industry leaders. (yes CSR’s can get google reviews!)

Transform your call center into a powerhouse and elevate your HVAC or plumbing business. Invest in our training and experience how our game-changing approach can rapidly boost your success—all in just 90 days.